13.11.2023
5 min reading
[Dreamforce] Transform Customer Engagement with Salesforce & Whatsapp
The world’s leading CRM joined forces with Whatsapp to revolutionize customer engagement through the power of messaging !
In this keynote, Guilherme Horn, the Head of WhatsApp at Meta, shared insights into this transformative era. Matheus Girardi, Chief Customer & Products Officer at Agibank, revealed how their innovative strategies leveraging WhatsApp resulted in 25x return on investment and 10x increase in conversions, triplicating their digital sales!
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